Wishlist

No, you can select guest checkout, avoiding the registration process. Please note if you have an account it will make it easier should you need to return or exchange a purchase.

We only accept Visa, MasterCard & PayPal.

All information on our shipping & delivery costs can be found here .

Yes we do. Please see shipping costs here.

Your delivery address does not have to match your billing address. You can specify an alternative delivery address on checkout.

We use Australia Post to send our parcels. Once your package is shipped, we will email you with the tracking number and you can then track your parcel online.

We aim to ship goods within 48 hours of order confirmation. We ship Monday to Friday (except public holidays). Our standard delivery times are 3 to 10 business days. Native Interiors cannot be responsible for third party delays in transit.

Check your dispatch note first (the form inside your parcel) to see a list of the exact items that should have been delivered. If something is listed, but not in your parcel, please contact us.

Due to the handmade nature of our products, no two pieces are alike and colours and patterns may vary from piece to piece, adding to their uniqueness and should not be seen as faults. Product colours may vary slightly from those in the images provided due to photographic lighting.

Please see each product's individual care instructions. These can be found on the product page, above the add to cart button.

Please contact us should you need to cancel an order and prevent shipment. If an order has already been dispatched, you will need to follow the normal returns procedure.

Our returns policy can be viewed here.

Please refer to our returns policy.

Yes, we do have the option to pre-order an item. You can choose between being charged for the item on pre-order or once the item becomes available to purchase online.

Yes we do. Select a gift card from our online store (www.nativeinteriors.com) in the denomination of your choice; we offer AUD$50, AUD$100, AUD$200. Add to cart and then checkout as you would for a regular purchase. Once your order is complete and paid for in full your gift card code will be sent to the email address you specified during checkout. This code can then be redeemed by the recipient on our online store.

Head to the website (www.nativeinteriors.com) and select the items you wish to purchase. When you're ready to checkout, proceed through to the checkout payment page. Enter your Gift Card code in the Gift Card code box on the checkout page and click apply Gift Card. If the amount of your Gift Card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase using one of our payment methods. Gift Cards are non-transferable, non-refundable and are not redeemable for cash. We cannot replace lost or stolen Gift Cards.